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Oh Canada!! There have been reports of confusing tracking info in which shipments are stuck in "label created" stage. This is most likely due to the way QML handles the Canada shipments, in that they freight everything up to Canada first, and then once arrived they finally enter the Fedex system properly. That is my understanding. I will update with more info as I hear it.
Missing packages even tho fedex says delivered? Look around as they toss them anywhere. Then try both of these ASAP.